THE SHOPOPOP CONCEPT
SETTING UP THE SERVICE
- Where is the service available?
- What kinds of retailers can use this service?
- How quickly can I set up the service?
- How do my customers know Shopopop will be delivering to them?
- What are the opening hours for the service and customer support?
- What is the maximum item size that Shopopop can deliver?
BILLING AND OBLIGATIONS
DELIVERY PROCESS
- What is a "pack"?
- Is the cold chain maintained?
- Are deliverers checked before they can deliver?
- Does the deliverer need to show any documents to collect the order?
- The deliverer didn't collect the order. What do I do?
- What kinds of vehicles do deliverers use for their deliveries?
SHOPOPOP PRO INTERFACE
- How do I log in to the Shopopop Pro interface?
- Can I use the Shopopop Pro interface on mobile, tablet or computer?
- What browser does the Shopopop Pro interface work on?
- How do I put a delivery online?
- What information do I need to provide when creating a delivery request?
- The drop-off location is invalid when a delivery is created on the Shopopop Pro interface. What do I do?
API CONNECTION
- Why do we need the size of the order content ?
- Who is the Shopopop API for ?
- How to give the recipient’s address ?
- How do I integrate your solution into my website?
- Can I change the delivery hours, or cancel a delivery ?
- What is the difference between /eligibility and /create ?