BECOME A DELIVERER
- How do I become an individual deliverer?
- What ID is needed to register?
- Why do I need to enter my tax number?
- What does the reason for refusal of my identity document mean: "Wrong information"?
- What does the reason for refusal of my identity document mean: "Illegible document"?
- Why is my identity document being refused?
DELIVERY PROCESS
- What are the steps to follow to make a delivery?
- The customer hasn't given me a validation code. What do I do?
- What should I do when I get to the pick-up point?
- Should the customer help me carry shopping up?
- How can I find out the weight and size of the order?
- Does Shopopop provide cool bags or other bags?
REWARDS
- How do I transfer money from my wallet to my bank account?
- I entered my IBAN incorrectly on my profile, how can I get back the money I transferred?
- What happens when a delivery is validated without a code?
- Is there an amount of rewards not to be exceeded?
- Do I have to pay tax?
- How is a delivery reward calculated?